cannabisbusinessinsights.comMARCH - MAY 20248cannabisbusinessinsights.comAPRIL - JUNE 20228HOSPITALITY AND PARTNERING FOR THE FUTURE OF THE FUTUREBy Janelle Sallenave, Head Of Uber Eats, UberUber Eats launched in the US in 2015. Since then, we have gotten to work with over 150,000 restaurant partners here, each one critical to our mission of powering food experiences that fuel everyday life.That technology is changing the business of hospitality is well-documented, and digitally-enabled delivery is on the rise. According to NPD Group, restaurant's digital orders (booked via app, web, or text), now account for $26.8 billion in annual spending, a number that's growing even as in-store service remains strong. And from new payment options to the ever-changing behaviors of tech-savvy consumers, restaurants are left asking whether technological advances are challenges to manage or strategic opportunities to embrace.At Uber Eats, we see our global scale and operations expertise--after all, logistics are in Uber's heritage--as a key differentiator in our ability to be a technology partner to the restaurant industry in these exciting times. This means thinking about how we provide more value to restaurant owners and operators in a way that leverages emerging technologies to grow revenues and to extend restaurant hospitality into the homes of diners in new ways.The starting point of our commitment to partnership is meeting each restaurant owner-operator where they are--whether large quick-service chains or family-owned single locations--answering their questions and providing solutions to meet the unique needs of their businesses. For some, the mechanics of delivery are new. Should I deliver? Should I create my delivery fleet? Janelle SallenaveIN MY OPINION
< Page 7 | Page 9 >