
FREMONT, CA: Cannabis retailers increasingly adopt advanced retail technologies, such as high-quality POS systems, to optimize their business practices. The systems allow for effective control and updating of online website menu listings. Accurate online menus are crucial for building a customer base as people begin their purchasing journey online.
Accurate store location: A well-designed cannabis POS system automates keeping information on location, hours of operation, and inventory up to date.
Saves time and money: A real-time inventory update system eliminates the need for data entry, saving time and money.
Reduces human error: Automating reporting and compliance processes can substantially minimize the possibility of errors in cannabis sales.
Cannabis eCommerce is expected to dominate, with retailers selling on a third-party marketplace or creating websites. Owning an independent eCommerce website offers the following benefits:
Customer Data Ownership and Email Lists for Direct Marketing: Owning a website allows you to market directly to customers, collect contact information, and offer personalized experiences.
Enhanced Brand Visibility, Recognition, and Loyalty: Unlike third-party marketplaces, your cannabis eCommerce website allows you complete control over its appearance, content, and functionality.
Local SEO Authority to Eliminate Competition: With advanced native eCommerce tools and local-SEO optimized product content, your website can rank higher in search results and attract customers.
Reports and Analytics to Retarget Customers & Build Relationships: An independent cannabis eCommerce website helps you understand customers' behavior, analyze their behavior, and improve your platform.
Flexibility with Design, Customer Experience, and Cannabis Ecosystem: Creating a cannabis eCommerce website is a quick and straightforward process, allowing you to design your website to reflect your brand values and customer experience.
Cannabis eCommerce faces risks such as losing a direct customer relationship with third-party platforms, leading to a poorer dispensary brand experience and potential ethical misuse of customer data. Third-party platforms gain brand value at the cost of dispensaries, as they have no control over the platform's content and can sell customer data to competitors or bypass dispensaries.
Additionally, dispensaries may face compliance and license risks, as they may sell cannabis through platforms not approved by regulatory authorities. Furthermore, third-party platforms can indirectly own customers and their dispensary business, limiting their ability to innovate and grow. Therefore, dispensaries should avoid using third-party platforms and instead focus on building their brand visibility and value.